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May26

A Letter from Teen Challenge Project Manager Mindy

To the remarkable people at System Pavers:  Larry, Doug, Leen, Wes and Danny:

It's not every day that we find companies like yours that are going the extra mile to give to the community.  It was a privilege for all of us working on this project, creating a lovely yard for the students in addiction recovery and their families in Teen Challenge, to work with System Pavers.

I cannot say enough about the entire System Paver organization, from the top-who donated every bit of the materials and labor, to Don Durham, Pablo and the extraordinary team of installers who made this remarkable project happen, and to Maggie Clark who presented this opportunity and it's merits to you all.

New Life Church in Alamo, www.newlifeinfo.com, has a longstanding history of supporting the Teen Challenge organization with annual renovations and financial support, but this year System Pavers' overwhelming donation was really the key to making THIS project happen.  Not only by donating the materials and the labor, but the guys on this job were clearly the BEST in the industry.  Don Durham, your Field Coordinator was an outstanding asset.  I can't sing his praises enough.  He ensured that every detail was covered, all supplies and manpower were on site, and worked along side Pablo and his terrific team until dark.  He was a genuinely positive and professional leader. Pablo's entire crew left the site at almost 9pm with the same smiles in place that I saw all day long.  They high-fived me on the way out.  I would go out of my way to work with Don, Pablo, their crew, and any from SP again. Clearly the best.  Even Abraham, a friend of System Pavers who hauls material away, joined this cause and donated his services to haul on Saturday, and again this week for a 2nd load. I think that also reflects well on the quality of people that System Pavers works with.   

I wish you could see the impact that this project will have on the families in this center.  There was a terrific play structure in place for the children.  NOW there is a gorgeous patio, an arbor for shade, benches for lunching and sitting near the playground (being made by a local Boy Scout troop), new trees, new kid-friendly rubber bark under their feet, new sod, new landscaping, new inspiration.  This is a gift that will touch the lives of the families there for decades to come.

I speak for every volunteer who felt privileged to work with System Pavers, for the Teen Challenge staff and students, and for myself when I say that your generosity and good will, will not soon be forgotten.

Thank you again and God Bless you in your business endeavors,

Mindy Wegner

Project Manager for the Teen Challenge Renovations

March26

Vacation at Home!

 

Spring's Here!

System Pavers

 To enjoy the breezy daylight in the afternoon light up the fire pit and gather around as the sun begins to disappear into the horizon. This is inevitably your daily slice of home vacation.

 

System Pavers will be in a few home shows this month in your area (see below). Swing by the System Pavers booth and have them show you how to turn your home into your personal vacation spot.

 

Also don’t forget to enter the System Pavers Love Your Home Again! $5,000 Sweeps! A sweeps that will put $5k into your personal home vacation project by System Pavers.

 

 

System Pavers Love Your Home Again! $5,000 Sweeps will be held in:

 

 

SF FLOWER & GARDEN SHOW

Location:
San Mateo Event Center
1346 Saratoga Dr. San Mateo, CA 94403
Booth: 857

3/23/2011-3/27/2011
Wed-Sat:10am-7pm, Sun:10am-6pm
show/event link

BOULDER COUNTY HOME & GARDEN SHOW

Location:
Boulder County Fairgrounds
9595 Neslon Rd. Longmont, CO 80501
Booth: 111

3/25/2011-3/27/2011
Fri:12pm-7pm, Sat:10am-6pm, Sun:11am-5pm

Free admission

Free parking

BETTER LIVING SHOW

Location:
Expo Center
2060 N. Marine Dr. Portland, OR 97217
Booth: 347

3/25/2011-3/27/2011
Fri:12pm-9pm, Sat:11am-9pm, Sun:11am-5pm

Free admission

$8 parking

March04

System Pavers WINS prestigious Replacement Contractor Customer Excellence Award

System Pavers recently earned the respectable Hanley Wood Replacement Contractor Customer Excellence Award (RCCEA) for proving exemplary customer service as determined by the people serviced in the residential construction industry.

The RCCEA was presented by Hanley Wood; a multi-platform media company focused on the residential, commercial construction and design industries winners were determined by GuildQuality, an independent third-party quality verification service.  

“It is an honor to accept the Replacement Contractor Customer Excellence Award. We work very diligently year round to provide quality service and stand by our work 110% by offering an unmatched 25-year transferable labor, installation and product warranty on pavers” said System Pavers CEO, Larry Green. For nearly two decades, System Pavers has created and installed over 40,000 outdoor makeover projects including interlocking paving stones, SP Turf, SP Outdoor Lighting, custom built-in barbeque islands, fire pits and more while maintaining a consistent 92% customer satisfaction rate per GuildQuality.

To promote better customer service in the replacement contract, industry interviews covering the full customer service experience were conducted by GuildQuality.  Qualification for the RCCEA was determined by a random sampling of these interviews conducted in 2010. Winners of the RCCEA were determined by the customer recommendation rate, overall customer satisfaction scores, and how many times customers responded to their surveys. 

Backed by excellence in customer service, System Pavers is the only paving company to receive the RCCEA and is also a candidate for the 2011 Guildmaster Award by GuildQuality.